Services/UI/UX Design / Reduce training effort
Fewer training days. Faster onboarding. Lower costs.
If an interface does not convey its logic by itself, users must learn it laboriously – with a corresponding effort for training, documentation, and support. Especially for products with high employee turnover or international use, these costs quickly add up. We design user interfaces that explain themselves – so users can work productively from their first contact.
✔ Shorter onboarding time for new users
✔ Lower training costs
✔ Fewer support inquiries
An interface that is not self-explanatory results in recurring costs – for every new user:
Long training periods before users can work productively
High training costs, particularly where there are multiple locations or languages
Errors with rarely used functions that are not intuitively accessible
Reliance on documentation and support rather than intuitive operation
We design the user interface logic, terminology and visual guidance in such a way that the system is largely intuitive to use – through clear language, consistent patterns and clear feedback within the system.
Intuitive operating logic through consistent, predictable interaction patterns
Clear, easy-to-understand terms rather than internal jargon
Visual guidance that leads users through the process without the need for prior knowledge
Embedded guidance and feedback rather than separate manuals
1. Analysis —We check where current training content is needed and why these steps do not explain themselves.
2. Concept —We develop an operating logic with clear language, consistent patterns, and embedded guidance.
3. Prototype — The revised operational flow becomes tangible as a prototype – entirely without accompanying explanation.
4. Testing —New, untrained users test the prototype; we measure how far they get without assistance.
5. Implementation —The validated solution is transferred into the final user interface together with your team.
For cargonerds, we designed an application that simplifies logistics processes for small and medium-sized freight forwarders - with the aim that new users can start working productively right away without lengthy training.
View cargonerds reference
Significantly less training effort per user
Faster onboarding, even with high turnover
Lower error rate for seldom-used functions
Less dependency on documentation and support
Briefly send us your key information – we will get back to you within 2 working days with an initial assessment.
Our expertise is not only proven by 400+ awards, but also by the enthusiasm of our customers.
