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Usability Testing

Services/Industrial UX & HMI Design / Usability Testing

Knowledge instead of assumptions – test with real users

Solid validation instead of gut feeling, before and after launch.

Do you want to know if your interface really works in real use before or after launch? We validate your application with real users – through prototypes, click dummies as well as formative and summative usability tests. This way, you make decisions based on insights, not assumptions.

✔ Reliable insights instead of assumptions  

✔ Early testing with prototypes and click dummies

✔ Measurable usability before and after launch

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Problem

Ein Interface, das gut aussieht – aber ungetestet ist.

Viele Produkte werden nach internem Feedback und Bauchgefühl freigegeben. Ob sie im echten Einsatz tatsächlich funktionieren, zeigt sich oft erst nach dem Launch – wenn Korrekturen aufwendig und teuer sind.

  • "Wir wissen nicht, ob Nutzer unser Interface wirklich verstehen." Ohne echten Nutzertest bleiben Bedienprobleme bis zum Launch unentdeckt.

  • "Wir verlassen uns auf internes Feedback." Team und Stakeholder sind zu nah am Produkt, um es objektiv zu beurteilen.

  • "Probleme fallen uns erst nach dem Launch auf." Support-Anfragen und schlechte Nutzung zeigen Schwächen, die vorher hätten erkannt werden können.

Lösung

Validieren & Testen – Ihr Usability Testing

Sie wollen vor oder nach dem Launch wissen, ob Ihr Interface im echten Einsatz wirklich funktioniert? Wir validieren Ihre Anwendung mit echten Nutzer:innen über Prototypen, Klickdummies sowie formative und summative Usability-Tests. So entstehen keine Vermutungen mehr, sondern belastbare Erkenntnisse, auf deren Basis Sie sicher entscheiden können.

  • "Wir sehen genau, wo Nutzer stocken." Formative Tests mit Prototypen zeigen Verständnisprobleme, bevor sie in die Entwicklung gehen.

  • "Wir entscheiden auf Basis echter Nutzerreaktionen." Tests mit echten Nutzer:innen ersetzen internes Bauchgefühl durch belastbare Evidenz.

  • "Wir erkennen Probleme, bevor sie live gehen." Klickdummies und summative Tests validieren die Usability rechtzeitig vor und nach dem Launch.

Working Method

Our Approach

1. Planning —Definition of test goals, target groups and appropriate methods – tailored to your questions and project phase.

2. Recruiting —Selection of real users according to your target groups for meaningful, realistic results.

3. Testing — Conducting usability tests with prototypes, click dummies, or the finished interface – moderated or unmoderated.

4. Evaluating —Preparation of insights into clear, prioritized action recommendations for design and development.

Prototypes
Click Dummies
Formative Usability Tests
Summative Usability Tests

Result / Benefit

What You Gain

  • Identify errors early. Problems are detected when corrections are still affordable and easy.

  • Objective decision-making basis. Real user reactions instead of internal gut feeling.

  • Suitable for every project phase. From early prototypes to the finished, live product.

  • Clear, actionable results. Not just heaps of data, but prioritized action recommendations.

Find out if your interface really works.

Let us clarify in a non-binding conversation at which phase of your project a usability test will bring the greatest benefit – before or after launch.

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Our skills

Consulting

UX design

Design system / styleguide

User interface design

Clickdummy

User-centered design process

Usability Testing

Icon design

Animation

VR / AR

Your contact person
Evamaria Plehn, Head of Industrial UX & HMI Design
Evamaria Plehn

Our expertise is not only proven by 400+ awards, but also by the enthusiasm of our customers.

Product DesignProduct Engineering

Calistair

"We were particularly impressed by the enthusiasm and technical creativity of the Busse employees. The atmosphere in the project was characterized by professional looseness and great agility. We turned an idea into a finished product in 4 months!"

Product DesignProduct Engineering

Thyssenkrupp

"As an experienced design partner, BUSSE offers everything from a single source. Creative design solutions, prototyping through to small series production and UX design for software. The solution approaches and methods through to implementation always lead to a result that perfectly meets the requirements."

Product DesignProduct EngineeringPrototyping

Sigel

„The collaboration with the entire project team was always goal-oriented, constructive and pleasant in terms of communication. Mr. Timm and his project team always kept the functional and safety requirements in mind and understood what is also important to us in product development: can-do mentality, agile mindset as well as flexibility and efficiency in all project situations."

Industrial UX/HMI Design

Prinoth

„BUSSE is our design game-changer for snow groomers! Their UI/UX team elevates not only icons and layout but the entire user experience to a new level. Clear operation turns every ride into a pleasure. Reliable from development to series production, BUSSE is by our side. Their interface, based on precise product research, simplifies operation. Flexible, forward-thinking, and reliable – BUSSE is our satisfaction guarantee!"

Product Design

Mikron

"With BUSSE as a sparring partner, we were able to successfully work out a brand-defining design for our latest products that was appropriate for the target group. BUSSE understood our internal company processes very well and was therefore able to deliver optimal results. Deadlines were always met, you can rely on BUSSE. Anytime again!"

Product DesignProduct Engineering

Keller

"We were positively surprised by the collaboration with BUSSE in that the focus was not solely on the appearance of our product, but rather on the interplay of economical manufacturing solutions, optimized ergonomics and a functional design. The result now impresses with a coherent, unprecedented design concept."

Product DesignProduct Engineering

Britax Römer

„Child seats are not only visually complex but also technically demanding. Our longstanding partnership with BUSSE turns development into a creative experience. Design sprints and a versatile selection matrix relieve engineers, minimize time-consuming iterations. We appreciate BUSSE for their timely implementations despite limited resources. The collaboration is not only effective but also truly enjoyable!"

Product DesignProduct EngineeringPrototyping

Infinite Running

„What impressed me right from the start was the incorporation of many innovative ideas that led to a result that is now ready for the market. Despite patented hurdles, design concepts were fine-tuned and refined until a turnkey concept for prototypes and a near-series maturity was achieved."

Product DesignProduct EngineeringPrototyping

Hammer

"BUSSE has been the perfect partner for us to develop new and innovative ideas for over fifteen years. BUSSE offers a very high level of professionalism and a first-class understanding of the brand. The team has completely internalized the high standards of our projects and with exceptional creativity, as well as full dedication, has helped us to set new trends. Many of our bestsellers bear BUSSE hallmarks."

Product Design

Darda

„From the outset, BUSSE embraced our technical wishes and constraints, weaving them into a cohesive product. Their craftsmanship is impressive, making the collaboration not only enjoyable but also an inspiring process due to their expertise. It's a partnership that seamlessly blends creativity with professionalism."

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