The pump module in the master version on the fire engine.

Reduce operational errors

Services/UI/UX Design / Reduce operational errors

Reduce operational errors in machines,
before they become a risk

Fewer operational errors. More safety. Higher process stability.

Technically advanced machines often fail in practice due to an underestimated factor: the user interface. Unclear menus, overloaded displays, or misleading controls lead to input errors, downtimes, and, in the worst case, safety risks. We analyze your existing HMI, identify sources of error, and develop an intuitive operation logic – even under time pressure and infrequent use.

✔ Fewer operational errors in daily production
✔ Higher user safety
✔ Reduced downtimes

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Problem

Wenn die Bedienung zum Schwachpunkt wird

Viele Maschinen und Anlagen sind technisch leistungsfähig – die Bedienoberfläche hält damit aber nicht Schritt. Typische Folgen in der Praxis:

Fehlbedienungen durch unklare Menüstruktur oder missverständliche Icons
Ungeplante Stillstände, weil Fehler erst spät erkannt werden
Hoher Schulungsaufwand, weil sich die Bedienlogik nicht von selbst erklärt
Sicherheitsrisiken durch Fehlbedienung in kritischen Prozessschritten

Lösung

Klare Bedienlogik statt Trial-and-Error

Wir gestalten Bedienoberflächen, die Fehlerquellen von vornherein reduzieren – durch klare Struktur, eindeutige Rückmeldungen und eine Interaktionslogik, die sich an den realen Arbeitsabläufen Ihrer Anwender orientiert.

Klare, eindeutige Bedienlogik statt verschachtelter Menüebenen
Strukturierte Interfaces mit konsistenter visueller Hierarchie
Nutzerzentrierte Interaktion, die Fehlbedienung aktiv verhindert
Validierung mit echten Anwendern statt reiner Theorie

Procedure

Our approach

1. Analysis —We review your existing interface and evaluate typical sources of error, support requests, and operation processes.

2. Concept —We develop a revised operation logic with clear structure and unambiguous user guidance.

3. Prototype —The concept becomes tangible as a clickable prototype – even before the technical implementation.

4. Testing —Real users test the prototype; we identify remaining sources of error early.

5. Implementation —The validated concept is transferred to the final solution together with your development team.

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Reference

Magirus EasyOperator

We have redesigned the user interface for Magirus fire engines – with the aim of ensuring error-free operation even under stress and time pressure. The result: a streamlined, clearly structured operating logic that works reliably in the field.

View the Magirus EasyOperator case study

Pump control panel in the Master configuration on the fire engine.

Testimonial

“Busse […] has been working in HMI development for us (Magirus GmbH) for a long time. I/we got to know Ms. Plehn as an extremely competent contact/project manager, who drives the projects forward with a lot of expertise and consistent action. All concerns we previously had were immediately addressed and implemented to our complete satisfaction. Working in the project […] is pleasant and goal-oriented. If further projects come up, I/we would be pleased to continue the good cooperation.”

Harald Fitz, MAGIRUS

Result / Benefit

What you'll gain

• Noticeably fewer operational errors in ongoing operations

• Higher safety for users and systems

• Reduced downtimes and support requests

• An interface that even inexperienced users can operate safely

Request HMI Quick Check

Send us your details briefly – we will contact you within 2 business days with an initial assessment.

Our skills

Consulting

UX design

Design system / styleguide

User interface design

Clickdummy

User-centered design process

Usability Testing

Icon design

Animation

VR / AR

Your contact person

Evamaria Plehn, Head of UI/UX Design

Our expertise is not only proven by 400+ awards, but also by the enthusiasm of our customers.

Product DesignEngineering

Calistair

"We were particularly impressed by the enthusiasm and technical creativity of the Busse employees. The atmosphere in the project was characterized by professional looseness and great agility. We turned an idea into a finished product in 4 months!"

Product DesignEngineering

Thyssenkrupp

"As an experienced design partner, BUSSE offers everything from a single source. Creative design solutions, prototyping through to small series production and UX design for software. The solution approaches and methods through to implementation always lead to a result that perfectly meets the requirements."

Product DesignEngineeringPrototyping

Sigel

„The collaboration with the entire project team was always goal-oriented, constructive and pleasant in terms of communication. Mr. Timm and his project team always kept the functional and safety requirements in mind and understood what is also important to us in product development: can-do mentality, agile mindset as well as flexibility and efficiency in all project situations."

UI/UX Design

Prinoth

„BUSSE is our design game-changer for snow groomers! Their UI/UX team elevates not only icons and layout but the entire user experience to a new level. Clear operation turns every ride into a pleasure. Reliable from development to series production, BUSSE is by our side. Their interface, based on precise product research, simplifies operation. Flexible, forward-thinking, and reliable – BUSSE is our satisfaction guarantee!"

Product Design

Mikron

"With BUSSE as a sparring partner, we were able to successfully work out a brand-defining design for our latest products that was appropriate for the target group. BUSSE understood our internal company processes very well and was therefore able to deliver optimal results. Deadlines were always met, you can rely on BUSSE. Anytime again!"

Product DesignEngineering

Keller

"We were positively surprised by the collaboration with BUSSE in that the focus was not solely on the appearance of our product, but rather on the interplay of economical manufacturing solutions, optimized ergonomics and a functional design. The result now impresses with a coherent, unprecedented design concept."

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Britax Römer

„Child seats are not only visually complex but also technically demanding. Our longstanding partnership with BUSSE turns development into a creative experience. Design sprints and a versatile selection matrix relieve engineers, minimize time-consuming iterations. We appreciate BUSSE for their timely implementations despite limited resources. The collaboration is not only effective but also truly enjoyable!"

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Infinite Running

„What impressed me right from the start was the incorporation of many innovative ideas that led to a result that is now ready for the market. Despite patented hurdles, design concepts were fine-tuned and refined until a turnkey concept for prototypes and a near-series maturity was achieved."

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Hammer

"BUSSE has been the perfect partner for us to develop new and innovative ideas for over fifteen years. BUSSE offers a very high level of professionalism and a first-class understanding of the brand. The team has completely internalized the high standards of our projects and with exceptional creativity, as well as full dedication, has helped us to set new trends. Many of our bestsellers bear BUSSE hallmarks."

Product Design

Darda

„From the outset, BUSSE embraced our technical wishes and constraints, weaving them into a cohesive product. Their craftsmanship is impressive, making the collaboration not only enjoyable but also an inspiring process due to their expertise. It's a partnership that seamlessly blends creativity with professionalism."