The pump module in the master version on the fire engine.

Reduce Operating Errors

Services/UI/UX Design / Reduce Operating Errors

Reduce operating errors in machines,
before they become a risk

Technically sophisticated machines often fail in practice due to an overloaded user interface. Unclear menus lead to incorrect inputs, expensive downtimes, and safety risks. We identify your sources of error and develop an intuitive operation logic - for error-free work even under time pressure.

✔ Fewer operating errors in everyday production   
✔ Higher user safety   
✔ Reduced downtime

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Result / Benefits

What you get:

An icon depicting a person deep in thought.

Fewer operating errors

Noticeably fewer operating errors during ongoing operation

Higher safety

Higher safety for users and equipment
An icon representing a task.

Reduced support

Reduced downtime and support requests
An icon depicting a rocket.

Easy operation

An interface that even inexperienced users can operate safely

Problem

Wenn die Bedienung zum Schwachpunkt wird

Viele Maschinen und Anlagen sind technisch leistungsfähig – die Bedienoberfläche hält damit aber nicht Schritt. Typische Folgen in der Praxis:

  • Fehlbedienungen durch unklare Menüstruktur oder missverständliche Icons

  • Ungeplante Stillstände, weil Fehler erst spät erkannt werden

  • Hoher Schulungsaufwand, weil sich die Bedienlogik nicht von selbst erklärt

  • Sicherheitsrisiken durch Fehlbedienung in kritischen Prozessschritten

Lösung

Klare Bedienlogik statt Trial-and-Error

Wir gestalten Bedienoberflächen, die Fehlerquellen von vornherein reduzieren – durch klare Struktur, eindeutige Rückmeldungen und eine Interaktionslogik, die sich an den realen Arbeitsabläufen Ihrer Anwender orientiert.

  • Klare, eindeutige Bedienlogik statt verschachtelter Menüebenen

  • Strukturierte Interfaces mit konsistenter visueller Hierarchie

  • Nutzerzentrierte Interaktion, die Fehlbedienung aktiv verhindert

  • Validierung mit echten Anwendern statt reiner Theorie

Procedure

This is how we proceed

1. Analysis —We review your existing interface and evaluate typical sources of error, support requests, and operation processes.

2. Concept —From this, we develop a revised operation logic with a clear structure and unambiguous user guidance.

3. Prototype —The concept becomes tangible as a clickable prototype – even before technical implementation.

4. Testing —Real users test the prototype; we identify remaining sources of error early on.

5. Implementation —The validated concept is transferred to the final solution together with your development team.

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Reference

Magirus EasyOperator

We have redesigned the user interface for Magirus fire engines – with the aim of ensuring error-free operation even under stress and time pressure. The result: a streamlined, clearly structured operating logic that works reliably in the field.

View the Magirus EasyOperator case study
Pump control panel in the Master configuration on the fire engine.

Testimonial

“Busse [...] has been working in the field of HMI development with us (Magirus GmbH) for a long time. I/we have come to know Ms. Plehn as an extremely competent contact/project manager who drives projects forward with a lot of expertise and consistent action. All concerns we had so far were addressed immediately and implemented to our fullest satisfaction. Working on the project [...] is pleasant and goal-oriented. If further projects are pending, I/we would be happy to continue the good cooperation.”

Harald Fitz, MAGIRUS

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Our skills

Consulting

UX design

Design system / styleguide

User interface design

Clickdummy

User-centered design process

Usability Testing

Icon design

Animation

VR / AR

Your contact person
Evamaria Plehn, Head of UI/UX Design
Evamaria Plehn

Our expertise is not only proven by 400+ awards, but also by the enthusiasm of our customers.

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Calistair

"We were particularly impressed by the enthusiasm and technical creativity of the Busse employees. The atmosphere in the project was characterized by professional looseness and great agility. We turned an idea into a finished product in 4 months!"

Product DesignEngineering

Thyssenkrupp

"As an experienced design partner, BUSSE offers everything from a single source. Creative design solutions, prototyping through to small series production and UX design for software. The solution approaches and methods through to implementation always lead to a result that perfectly meets the requirements."

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Sigel

„The collaboration with the entire project team was always goal-oriented, constructive and pleasant in terms of communication. Mr. Timm and his project team always kept the functional and safety requirements in mind and understood what is also important to us in product development: can-do mentality, agile mindset as well as flexibility and efficiency in all project situations."

UI/UX Design

Prinoth

„BUSSE is our design game-changer for snow groomers! Their UI/UX team elevates not only icons and layout but the entire user experience to a new level. Clear operation turns every ride into a pleasure. Reliable from development to series production, BUSSE is by our side. Their interface, based on precise product research, simplifies operation. Flexible, forward-thinking, and reliable – BUSSE is our satisfaction guarantee!"

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Mikron

"With BUSSE as a sparring partner, we were able to successfully work out a brand-defining design for our latest products that was appropriate for the target group. BUSSE understood our internal company processes very well and was therefore able to deliver optimal results. Deadlines were always met, you can rely on BUSSE. Anytime again!"

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Keller

"We were positively surprised by the collaboration with BUSSE in that the focus was not solely on the appearance of our product, but rather on the interplay of economical manufacturing solutions, optimized ergonomics and a functional design. The result now impresses with a coherent, unprecedented design concept."

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Britax Römer

„Child seats are not only visually complex but also technically demanding. Our longstanding partnership with BUSSE turns development into a creative experience. Design sprints and a versatile selection matrix relieve engineers, minimize time-consuming iterations. We appreciate BUSSE for their timely implementations despite limited resources. The collaboration is not only effective but also truly enjoyable!"

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Infinite Running

„What impressed me right from the start was the incorporation of many innovative ideas that led to a result that is now ready for the market. Despite patented hurdles, design concepts were fine-tuned and refined until a turnkey concept for prototypes and a near-series maturity was achieved."

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Hammer

"BUSSE has been the perfect partner for us to develop new and innovative ideas for over fifteen years. BUSSE offers a very high level of professionalism and a first-class understanding of the brand. The team has completely internalized the high standards of our projects and with exceptional creativity, as well as full dedication, has helped us to set new trends. Many of our bestsellers bear BUSSE hallmarks."

Product Design

Darda

„From the outset, BUSSE embraced our technical wishes and constraints, weaving them into a cohesive product. Their craftsmanship is impressive, making the collaboration not only enjoyable but also an inspiring process due to their expertise. It's a partnership that seamlessly blends creativity with professionalism."

Das moderne BUSSE DESIGN+ENGINEERING Headquarter mit großen Glasfenstern wird von innen beleuchtet und hebt sich vom dunkler werdenden Himmel während der Dämmerung ab. Das Bild zeigt architektonisches Design und natürliche Beleuchtungseffekte.